---
catalog: FAH23R
catalog_name: Architectural Hardware
page: 9
sku_count: 0
generated_at: "2026-05-21T23:30:01Z"
---

# Architectural Hardware -- Page 9

## Page Content

Toll Free: (888) 295-4531  |  Direct: (323) 968-2031
Fax: (323) 336-8307  |  fhc-usa.com
ARCHITECTURAL HARDWARE GLASS ENTRANCE SYSTEMS
Customer Service
visit fhc-usa.com to search for
or enter the Item Number or scan QR code with 
your smartphone for complete product details
03
FHC Customer Service
FHC Ordering Information
SHIPPING:
All orders are shipped F.O.B. from our service center. 
Orders are shipped in the manner requested by the 
customer (ie. Regular Ground UPS or Air UPS, Federal 
Express, Express Mail, Parcel Post, or Common Carrier). 
With no specific instructions as to which carrier is to be 
used, FHC will ship via the least expensive way. FHC’s  
default carrier for all orders is UPS if size and weight  
permit. Size or weight restrictions sometimes do not  
permit us to use UPS, and we must ship via common carrier. 
MINIMUM ORDER HANDLING CHARGE:
FHC is a wholesale distributor to the glazing industry, and 
we have set up a program where our customers can order 
material at the quantity they need to complete their job. 
Customer orders over $25.00 will not have a handling 
charge. Any customer order totaling less than $25.00 will 
automatically get a $5.50 minimum order service charge 
added to the invoice.
PACKING AND CUTTING CHARGES
FHC stock length materials have a Packing Charge  
added to invoices if the specified minimum quantities  
are not ordered. Materials of different finishes and/or 
shapes may be combined to reach the minimum  
quantity and avoid the Packing Charge. Orders picked up 
at our service center in Will Call, will not incur a Packing 
Charge. When customers request aluminum or plastic 
stock lengths to be cut for shipping, we will add a $5.50 
Cutting Charge to the order (one cut per stock length). 
$5.50 charge covers up to 10 pieces, not to exceed 20 
pieces in total.
NOTE: All cut material is final sale and is non-returnable.
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from FHC-USA.COM
Hi John, how can we help you today?
I am looking for a product.
Hi John, I will be happy to help!
I need a matte black locking ladder pull,
do you have any in stock?
We sure do, let me get you some information
on that.
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FHC Web
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FHC Live WebChat Service!  
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Customers to Communicate with 
FHC Representatives in Real-Time!
	- Connect Instantly With Live Support
	- Over 100 Years of Combined Glazing Supplies Experience
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2323 Firestone Blvd. South Gate, CA 90280